Over a Decade of Digital Evolution, Creative Collaboration, and Industry Leadership
Client Overview

Express Pallets & Crates is a leading manufacturer and supplier of timber pallets, crates, dunnage, and specialty wooden products servicing Brisbane, Gold Coast, Sunshine Coast, and broader Queensland for over 25 years.

Known for their custom design and manufacturing capabilities, they supply:

Their reputation is built on quality craftsmanship, reliable supply, and tailored solutions for the industrial, transport, and freight sectors.

Our Relationship

Our partnership with Express Pallets spans over 10 years—one of our most enduring relationships.

Across three generations of website builds, we’ve supported Express Pallets through digital transformations that kept them ahead of the curve in their industry.

Over the years, we’ve worked alongside multiple General Managers and supported sub-brands and divisions, consistently delivering professional, tailored services that have strengthened their market position.

Scope of Work

Website Design, Development & Content

Our primary focus has always been delivering a website that clearly reflects Express Pallets’ scale, capabilities, and industry leadership.
What we delivered:

  • A modern, product-driven website design that showcases Express Pallets’ full range of timber products and services with clarity and professionalism
  • Mobile-responsive build, ensuring easy access for clients across all devices
  • Search-optimised content that supports online visibility and leads
  • Clear breakdown of product categories including pallets, crates, dunnage, and specialty products
  • Visual emphasis on compliance, manufacturing capacity, and industry knowledge to support credibility and client confidence
  • Strong calls-to-action throughout the site to drive enquiries

The result is a website that outperforms industry competitors, acting as both a sales tool and a showcase of their expertise.

Over the years, we’ve delivered three full website redesigns, each evolving Express Pallets’ digital presence to match changing technologies, design trends, and business growth.

“Our website really sets us apart from competitors. Professional, easy to navigate, and a true reflection of what we do.”

— Express Pallets General Manager

Print Design & Marketing Collateral

Our services also include:

  • Professional design of brochures, flyers, and product specification sheets
  • Consistent branding across digital and print channels
  • Visual assets for sales teams and client presentations

3D Modelling & Product Visualisation

One of the standout projects in this relationship:

  • Detailed 3D modelling of core pallet designs, crates, dunnage, and specialty timber products
  • Created product animations and visual breakdowns
  • Allowed Express Pallets to showcase their products with precise detail and professionalism—something rare in their sector
“The 3D models gave us a real edge. It’s something our competitors just don’t have, and it helps us present our products in a whole new light.”
— Express Pallets Team Member

Photography, Drone Footage & Video Editing

Our creative support includes:

  • On-site photography capturing products, factory operations, and team
  • Drone photography and video footage for large-scale facility showcases
  • Video editing for web content and marketing materials
  • These assets have elevated their content quality well beyond industry norms.

Videography

Our video production support includes:

  • On-site video coverage capturing products, factory processes, and team dynamics
  • Drone videography for sweeping, cinematic facility showcases
  • Professional video editing for promotional, training, and web use
  • These videos have helped clients communicate their brand stories with clarity and impact, setting them apart in their industry.

Digital Marketing, SEO & Search Support

We’ve provided:

  • Google Search and SEO support to keep Express Pallets visible to target customers
  • Ongoing website optimisation and digital content strategy advice
  • Support for search marketing efforts to increase inbound enquiries

General Tech Support & Digital Advice

Beyond projects, we’re always on hand for:

  • Ongoing website updates and maintenance
  • Advice on digital strategies, content creation, and new initiatives
  • Acting as their go-to digital partner for all things tech and marketing

The Result

A Benchmark Digital Presence in the Industry

Our collaboration with Express Pallets has delivered:

A professional, high-performing website that clearly presents their capabilities

Ongoing SEO and digital marketing support driving visibility and enquiries


Creative assets (drone, 3D, video) that raise the bar for the industry


A long-term relationship built on trust, adaptability, and results

A Partnership Built on Evolution, Creativity, & Long-Term Success

Summary of Services Provided

Let’s Build Something Better

If you want digital work that’s done right — and people you’ll actually enjoy working with — let’s chat.

Request a Quote

How much will your website cost?
Follow the prompts below and complete all sections.

Error: Contact form not found.